Terms of service
Overview
This website is operated under the brand name Lyora. Throughout the site, the terms “we”, “us” and “our” refer to Lyora.
Lyora offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
You must not transmit any viruses, malware, or destructive code. Any breach of these Terms may result in immediate termination of your access to the Service.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.
Headings are included for convenience only and do not affect interpretation.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
We reserve the right to modify site content at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.
Modifications to the Service and Prices
Prices are subject to change without notice.
We may modify or discontinue the Service at any time without notice and are not liable for any such changes.
Promotional pricing applies only during stated promotional periods. Missed promotions are not eligible for retroactive adjustments.
Products may have limited quantities and are subject to our Return Policy.
Product Availability
While we aim to maintain availability of advertised products, this cannot be guaranteed. If an item is unavailable after purchase, you will be notified and advised of next steps.
Handling & Shipping
Orders are typically dispatched within 2 business days.
Tracked shipping is recommended. We are not responsible for lost, delayed, or damaged parcels once shipped, nor for orders sent to incorrect addresses provided at checkout.
Shipping costs are non-refundable.
Accuracy of Billing and Account Information
We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.
You agree to provide accurate, current, and complete account and billing information and to update it as needed.
Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties. Use of such tools is at your own risk.
Third-Party Links
We are not responsible for third-party websites or materials linked through our Service. Any issues with third-party products or services must be directed to the third party.
User Comments & Submissions
By submitting comments, feedback, or ideas, you grant us the right to use, edit, and distribute them without restriction or compensation.
You agree your submissions will not violate any third-party rights or contain unlawful or harmful content.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect, even after an order has been placed.
Prohibited Uses
You are prohibited from using the site or its content for unlawful, abusive, misleading, or harmful purposes, including violating intellectual property rights or security features.
We may terminate access for violations.
Disclaimer of Warranties; Limitation of Liability
The Service and all products are provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.
To the fullest extent permitted by law, Lyora shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Lyora from any claim arising from your breach of these Terms or violation of any law or third-party rights.
Severability
If any provision is found unlawful or unenforceable, the remaining provisions remain in effect.
Termination
These Terms remain effective unless terminated by you or us. We may terminate access at any time for non-compliance.
Entire Agreement
These Terms constitute the entire agreement between you and Lyora and supersede any prior agreements.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Australia, without regard to conflict-of-law principles.